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FAQ

Common Questions About Jaya9 Account & Gaming

Some of the important and regularly asked question about Jaya9 platform from users for a healthy gaming:

Age Requirement

Users who are willing to be a part of Jaya9 should be 18 years or older to fulfill the age requirement criteria and also have to tick the terms and conditions box before making account.

Security About Personal Data

Jaya9 guarantees its users that their personal information will not be shared with any third party. We also ensures that your personal information only limit to us.

Wallet use

Jaya9 wallet ensures that the deposits and bonus that you made will always be deposited in central wallet and you can use them to place bets.

Forgot Username and Password?

User can directly contact to our online customer support team by clicking “Forgot password”. Our 24*7 customer support team will contact you and provide a solution after verification process.

How To Deposit

  1. Click “deposit” in the upper right corner and reach deposit page.
  2. Enter the amount you want to deposit and click “select channel”
  3. Click on the deposit channel that are given below

Note : Limit of the charge depend on the payment channel that you choose.

How to withdraw your Winning Money

Click “withdraw” at the right top corner and enter your withdraw password that you create then enter the amount you want and click withdraw.

Note: withdraw limit per transaction is ৳ 800 and per day limit for your withdraw is ৳ 30,000.